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Chapter 6: Peripheral Devices & Accessories
Troubleshooting
224 WORKABOUT PRO Hand-Held Computer With Windows CE 5.0 User Manual
6.9.4 Troubleshooting
6.9.4.1 Excessive Charge Duration
The charger is equipped with a recalibration function–a function that fully
discharges and then fully recharges the battery. This process is necessary to
recalibrate the battery capacity gauge internal to the battery. The charger attempts
recalibration when:
• the battery capacity is at less than 30%, and
• the battery has undergone more than 40 partial charge cycles since the last
full discharge.
The recalibration function extends the charge time by up to 2 hours.
6.9.4.2 Indicator Flashing Red
If the indicator flashes red:
• Remove all batteries and disconnect the mains power cable.
• Wait at least 20 seconds, and then plug the cable in again.
If any of the charge well LEDs continue to flash red, the charger is defective and
requires service. If all indicators are flashing red, there is a power supply problem
and the charger requires service.
6.9.4.3 Power LED Does Not Light Up
• Remove all batteries, and unplug the charger.
• Connect another device to the mains outlet to ensure there is power.
• Remove the IEC mains power cable from the charger, and check it for damage.
• Reconnect the mains cable in the charger and mains outlet.
If the power LED still does not light up:
• Unplug the mains cable, and check the fuse at the rear of the charger.
If the fuse appears to be intact, the charger requires service.
6.9.4.4 Indicator Does Not Light When Battery Installed
• Remove the battery, and clean the contacts on the battery and the
charge well.
• Reinstall the battery, and check that it is fully seated in the charger well.
• Inspect the charge well contacts for damage (are they bent, flattened,
twisted or broken).
- WORKABOUT PRO 1
- Hand-Held Computer With 1
- Windows CE 5.0 1
- User Manual 1
- TABLE OF CONTENTS 3
- Chapter 5: Configuration 5
- Chapter 7: Specifications 11
- Appendix A: Port Pinouts 12
- INTRODUCTION 1 15
- 1.1 About This Manual 17
- 1.2 Text Conventions 18
- 1.3 WORKABOUT PRO Features 18
- Multi-Media Chipset 19
- Real-Time Clock 19
- User Interface 19
- Wireless Communication 19
- Chapter 1: Introduction 21
- The WORKABOUT PRO S Hand-Held 21
- BASIC CHECKOUT 2 23
- 2.1.1 The Main Battery 25
- 2.1.2 The Backup Battery 26
- Figure 2.2 IP Information Tab 29
- 2.4.3 Name Servers Tab 30
- Figure 2.3 SCU Main Tab 31
- Figure 2.4 SCU Config Tab 31
- 2.4.4.1 SSID 32
- 2.4.4.2 EAP Type 32
- 2.4.4.3 Encryption 32
- 2.5 Checking The Scanner 33
- 2.7.1 Dialing A Number 35
- 2.7.2 Voice Menu 36
- Call Management 38
- Phonebook 39
- 2.8 Resetting The Hand-Held 40
- Microphone Port 45
- (Light Emitting Diode) 45
- Figure 3.3 Ports 46
- 3.2 The Battery 47
- 3.2.3 Charging The Battery 48
- 3.4 The Keyboard 50
- 3.4.2 The Keys 51
- 3.4.3.1 Function Keys 52
- Creating Uppercase Letters 54
- 3.5 The Display 55
- Figure 3.4 Stylus Icon 56
- Figure 3.5 Calibration Screen 56
- 3.6 WORKABOUT PRO Indicators 57
- 3.6.3 Onscreen Indicators 58
- Modifier Key Indicators 59
- Battery Gauge 59
- Battery Charge 59
- 3.7.1 Storing Batteries 61
- 3.9 Bluetooth Radio 62
- 3.10.1 Inserting The Card 63
- 3.11 General Maintenance 64
- WORKING WITH WINDOWS CE 5.0 4 67
- Program Icon 70
- 4.3 The Startup Desktop 71
- 4.3.1 The Desktop Icons 72
- 4.3.2 The Taskbar 73
- Taskbar General Tab 74
- Taskbar Advanced Tab 75
- Taskbar Security Tab 75
- 4.4 The Start Menu 76
- 4.4.1 The Desktop 77
- 4.4.2 Security Settings 77
- Changing A Password 78
- Configuring Security 78
- 4.4.3 Programs 79
- Command Prompt 80
- Internet Explorer 80
- Remote Connect 80
- Windows Explorer 80
- 4.4.4 Shortcuts 81
- Cycle Tasks 82
- Task Manager 82
- 4.4.5 Settings 83
- 4.4.6 Run 84
- 4.4.7 Shutdown 84
- 4.5 Using A Dialog Box 85
- CONFIGURATION 5 87
- 5.1 Remote Connect 93
- 5.2 The TekTerm Application 93
- 5.3 The Control Panel 93
- 5.4 Control Panel Icons 94
- 5.5 Basic Setup 98
- 5.5.1.1 Display Backlight 99
- 5.5.1.2 Display Appearance 100
- 5.5.2 Keyboard Properties 101
- 5.5.2.2 Keyboard Backlight 102
- —[ALT], [SHIFT], [CTRL] 103
- 5.5.2.4 Keyboard Macro Keys 104
- Executing A Macro 105
- Deleting A Macro 105
- 5.5.2.5 Unicode Mapping 106
- 5.5.2.6 Scancode Remapping 107
- Adding A Remap 108
- Editing A Scancode Remap 109
- Removing A Remap 110
- 5.5.3.1 Volume Adjustments 111
- 5.5.3.2 Sound Adjustments 111
- 5.5.4.1 Battery Capacity 112
- 5.5.4.2 Power Saving Suspend 113
- 5.5.4.3 Suspend Threshold 114
- 5.5.4.4 Advanced 115
- 5.5.4.5 Devices 116
- 5.5.4.6 Wakeup 116
- 5.5.5 Stylus Properties 117
- 5.5.6 Manage Triggers 118
- 5.5.6.1 Trigger Mappings 119
- Show All Modules 120
- Trigger Key 121
- Trigger-Press Type 121
- 5.5.7 Certificate Assignment 122
- Bluetooth 123
- 5.6.1 The Devices Tab 124
- 5.6.1.1 Pairing A Device 125
- Services 126
- button, and type the PIN 127
- , and press [ENTER] 127
- 5.6.2 The Servers Tab 128
- 5.6.3 Outgoing Tab 129
- 5.6.4 Active Conn. Tab 130
- button to display the Phone 135
- 5.7 Total Recall 137
- Profile Information 138
- Add Files 139
- View Selections 141
- 5.8 The Storage Manager 142
- 5.8.2 Creating Partitions 143
- 5.8.3 Partition Management 145
- 5.9 IPv6 Support 147
- 5.10 Scanner Settings 148
- 5.10.1 Bar Codes 149
- 5.10.2.1 Options 151
- 5 and 99, each 152
- 0.1 seconds 152
- Bi-Direction Redundancy 153
- Scanning Mode 153
- Transmit Code ID Char 154
- Scan Data Format 154
- Delete Char Set ECIs 154
- 5.10.2.5 Code 39 155
- Check Digit Verification 156
- Transmit Check Digit 156
- Full ASCII 156
- Decode Performance 156
- 5.10.2.6 Code 128 158
- 5.10.2.7 EAN 13 158
- 5.10.2.8 EAN 8 159
- 5.10.2.9 UPC A 159
- 5.10.2.10 UPC E 160
- 5.10.2.12 Code 93 162
- 5.10.2.13 Codabar 163
- 5.10.2.14 MSI Plessey 163
- 5.10.2.15 Interleaved 2 of 5 164
- 5.10.2.16 Discrete 2 of 5 165
- 5.10.2.17 RSS Code 166
- 5.10.2.18 Composite 166
- 5.10.2.19 PDF-417 167
- 5.10.2.20 Micro PDF-417 167
- 5.10.3 Decoded (HHP) 168
- 5.10.3.3 Code 39 169
- 5.10.3.4 Trioptic Code 170
- 5.10.3.5 Code 128 170
- 5.10.3.6 EAN 13 Settings 171
- 5.10.3.7 EAN 8 172
- 5.10.3.8 UPC A Settings 172
- 5.10.3.9 UPC E Settings 173
- 5.10.3.11 Code 93 174
- 5.10.3.12 Codabar 175
- 5.10.3.13 MSI Plessey 176
- 5.10.3.14 Code 11 177
- 5.10.3.15 Interleaved 2 of 5 177
- 5.10.3.16 Matrix 2 of 5 178
- 5.10.3.17 IATA 2 of 5 178
- 5.10.3.18 Discrete 2 of 5 179
- 5.10.3.19 Telepen 179
- 5.10.3.22 Composite 181
- 5.10.3.23 TLC-39 182
- 5.10.3.24 PDF-417 182
- 5.10.3.25 Micro PDF-417 183
- 5.10.3.26 Code 16K 183
- 5.10.3.27 Code 49 184
- 5.10.3.28 Codablock 184
- 5.10.3.29 2D Data Matrix 184
- 5.10.3.30 2D QR Code 185
- 5.10.3.31 2D Maxicode 185
- 5.10.3.32 2D Aztec 186
- 5.10.3.33 Postal: PlaNET 186
- 5.10.3.34 Postal: PostNET 186
- 5.10.3.35 Postal: Australian 187
- 5.10.3.36 Postal: Canadian 187
- 5.10.3.37 Postal: China 187
- 5.10.3.38 Postal: Japanese 187
- 5.10.3.39 Postal: Kix 188
- 5.10.3.40 Postal: Korean 188
- 5.10.3.41 Postal: Royal 188
- Laser On Time 189
- Continuous Scan Mode 189
- Minimum Cancel Time 189
- 5.10.4.3 Code 39 190
- 5.10.4.4 Code 128 192
- 5.10.4.5 EAN 13 Settings 193
- 5.10.4.6 EAN 8 194
- 5.10.4.7 UPC A Settings 194
- 5.10.4.8 UPC E Settings 195
- 5.10.4.10 Code 93 196
- 5.10.4.11 Codabar 197
- 5.10.4.12 MSI Plessey 198
- 5.10.4.13 Code 11 199
- 5.10.4.14 Interleaved 2 of 5 199
- 5.10.4.15 Matrix 2 of 5 200
- 5.10.4.16 Discrete 2 of 5 200
- 5.10.4.17 Telepen 201
- 5.10.4.19 PDF-417 202
- 5.10.4.20 Micro PDF-417 203
- 5.10.4.21 Codablock 203
- 5.10.5 Imager 204
- Barcodes Must Decode 205
- Window Width 205
- Window Height 205
- Dot Time (msec) 205
- Factory Defaults On Reboot 205
- Min Scan Duration 206
- Captures Per HW Trigger 206
- Auto Exposure 206
- Fast Converge 206
- Decoder Timeout 207
- Adaptive Windowing 207
- 5.10.5.3 Code 39 Settings 208
- 5.10.5.4 Code 128 Settings 208
- 5.10.5.5 EAN 13 208
- 5.10.5.6 EAN 8 209
- 5.10.5.7 UPC A 209
- 5.10.5.8 UPC E 209
- 5.10.5.9 Code 93 210
- 5.10.5.10 Codabar 210
- 5.10.5.11 Interleaved 2 of 5 210
- 5.10.5.13 Composite 211
- 5.10.5.14 PDF-417 211
- 5.10.5.15 Micro PDF-417 211
- 5.10.5.16 2D Data Matrix 211
- 5.10.5.17 2D QR Code 211
- 5.10.5.18 2D Maxicode 212
- 5.10.5.19 2D Aztec 212
- 5.10.5.20 Postal: PlaNET 212
- 5.10.5.21 Postal: PostNET 212
- 5.10.5.22 Postal: Australian 213
- 5.10.5.23 Postal: Japanese 213
- 5.10.5.24 Postal: Korean 213
- 5.10.5.25 Postal: Royal 213
- 5.10.6 Options 214
- 5.10.6.2 Display Parameters 215
- 5.10.7 Translations Tab 216
- 5.10.7.1 Case Rules 217
- 6.1 Carrying Accessories 223
- Attaching The Hand Strap 224
- Attaching The Pistol Grip 225
- 6.1.4 Soft Shell Holster 226
- 6.2 The Batteries 227
- 6.3 Adaptor Cable Options 227
- 6.4.3 Operator Controls 228
- 6.5 Desktop Docking Station 230
- 6.5.4 Charger LED Indicators 232
- 6.5.7.1 Network Access 233
- LED Behaviour Charge Status 236
- 6.9.1 Charging Batteries 237
- 6.9.4 Troubleshooting 238
- 6.10.2 Quad Indicators 240
- 6.10.4 Network Access 240
- 6.10.6 Troubleshooting 241
- 6.11 The Vehicle Cradle 242
- 6.11.2 Wiring Guidelines 243
- 6.12 Scanners And Imagers 246
- 6.12.1 Scanning Techniques 247
- 6.12.2 Troubleshooting 247
- 6.13 Bluetooth Peripherals 250
- SPECIFICATIONS 7 251
- Model Variants 253
- Platform 253
- Operating System 253
- Bar Code Applications 254
- RFID Modules 254
- Programming Environment 255
- Application Software 255
- Expansion Slots 256
- External Connectors 256
- Power Management 256
- Environmental 256
- Power Accessories 257
- Communication Accessories 257
- Carrying Accessories 257
- Approvals 257
- 7.2 Radio Specifications 258
- 7.3 Battery Specifications 260
- 7.3.1.2 Standard Discharge 261
- 7.3.1.3 Safety Data 262
- 7.3.1.4 Safety License 263
- 7.3.1.5 Environmental Test 263
- 7.3.2.2 Standard Discharge 265
- 7.3.2.3 Safety Data 266
- 7.3.2.4 Safety License 266
- 7.3.2.5 Environmental Test 267
- 7.5 Scanner Specifications 268
- 7.5.1.1 SE 1223HP Decode Zone 270
- 7.5.1.2 SE 1223LR Decode Zone 270
- EV15 Imager Specifications 271
- 7.5.3 HHP5180 Imager 272
- Performance 273
- Parameter HHP5180 273
- 7.5.4 SX5393 Imager 274
- APPENDIX A 277
- Function 278
- PIN # Signal Name 278
- Appendix A: Port Pinouts 279
- APPENDIX B 281
- icon in the taskbar 282
- Figure B.1 Wireless WAN Icon 282
- Disconnecting From A Network 283
- B.1.3 Advanced Information 284
- Error States 285
- B.1.4 Tools Menu 286
- Use Virtual Serial Port 287
- Profiles 288
- Security Configuration 290
- Network Configuration 291
- Driver Mode Configuration 292
- Modem Information 293
- B.1.5 SMS Menu 294
- B.2 Power Mode 296
- APPENDIX C 299
- C.1.2 Config Tab 300
- SCU Security Capabilities 302
- SCU EAP Types 303
- EAP Credentials 304
- ThirdPartyConfig 304
- C.1.3 Global Settings Tab 305
- Global Settings Tab 306
- C.1.4 Status Tab 307
- C.1.5 Diags Tab 308
- Keyboard Backlight 88 312
- (phone options) 20 317
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